Contact

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Log your support case

Information how to get in touch with our support as an existing support agreement customer.

 

1. Log your support request via Symetri Customer Portal

2. To raise a Case via email, please use the following address:support@symetri.co.uk

3. To raise a Case by Telephone, please call the following number: 0191 22 33 566

 

Do you have a support agreement, but no log-in to the portal?

 

Establish connection with Symetri HelpDesk.

   Remote connection

 

 

If your company doesn't have a support agreement with Symetri yet, please see more information here

 

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Are you unhappy for the service you received?  

Escalate a support case.

 

Craig Snell,
Craig Snell E-mailcraig.snell@symetri.com Phone+44 7980 735218
Cecilia Hermansson,
Cecilia Hermansson E-mailcecilia.hermansson@symetri.com Phone+46 21 17 25 55