Transition from Network / Multi-User licences to Autodesk ID licences | Part 5

In the previous blogs we have looked at how to reset licences for installed applications and how Primary and Secondary Administrators can add users and assign product access in the Autodesk Account. Now we need to test user access to the Autodesk Licence Servers to confirm licences for the products assigned can be obtained.

To do this we need to identify a test user and ensure they have the products assigned to them in the contract managers’ account.

Using one of the methods in Part One or Part Two of this series of blogs, reset the licence on the test machine, open the product you have reset the licence for, select User Sign In as the licence method, Sign in with your Autodesk ID/email and password and see if it opens.

If when the test user signs in the product reports an error and asks you to Contact your administrator to request permission to use this product, make sure the Autodesk Account Primary or Secondary Admin has assigned the product you are trying to open to the test user.

If User Sign in is not showing as an option then the domains required for communication of the product with the Autodesk licence servers is blocked either by a software/hardware firewall, Proxy Server or Antivirus/intrusion protection software.

If it does open, as a final check, go to the dropdown menu below the username in the top right of the application window and select Manage Licence. Confirm that the licence method is User ID.

Autodesk login/Licence entitlement protocols and URLs below are required for access to User ID licences.

Both HTTP (port 80) and HTTPS (port 443) protocols are required for the following URLs.

Licence and Login Domains

www.autodesk.com
access.clic.autodesk.com
clm.clic.autodesk.com
accounts.autodesk.com
api.autodesk.com
cur.autodesk.com
registeronce.autodesk.com
cdn.accounts.autodesk.com
developer.api.autodesk.com

Third party Certificate download and verification sites

HTTP Protocol is required for the below domains:

*.symcb.com
*.ws.symantec.com
*.symcd.com
*.geotrust.com
*.pki.goog
*.verisign.com
*.ss2.us
*.digicert.com
crl.microsoft.com (Microsoft Certificate Revocation List)

Just as I mentioned in previous blogs, now is a good time to re-evaluate your software estate and users. Look in both the classic user interface and the By User interface and unassign any users who do not need access to the products, if they have left the company then you can remove them (remember you must unassign all products and services from them first).

When assigning users using the By User Interface make sure you have the team selected that includes the software you wish to assign to the user.

For more information on Transitioning to Named User, please have a look at our webpage here or please contact us on 0345 370 1444 or email info@symetri.co.uk

Catch up on the other parts in our "Transition from Network / Multi-User licenses to Autodesk ID licenses," blog series here:

Part 1 | Introduction and 2018-2019 licence reset: Click here

Part 2 | Reset licences for 2020 and 2021 products: Click here

Part 3 | Moving users from the Classic User interface to the By User interface: Click here

Part 4 | Assigning users in the Contract Managers account: Click here

Part 6 | Decommissioning the network license service on the server: Click here

Part 7 |  Cleaning up your estate: Click here

Watch our webinar recordings below to find out more about the Autodek 2-for-1 Licensing Offer and What the Transition to Named User is and what you need to know.

Autodesk's Transition to Named User: What it is & what you need to do webinar

If you missed our webinar "Autodesk's Transition to Named User: What it is & what you need to do", you can watch a recording here.

Autodesk's Transition to Named User | Licensing 2-for-1 Offer: Webinar Recording

If you missed our webinar that looked at Autodesk's Transition to Named User Licensing 2-for-1 Offer, you can watch a recording here.

Author

Andrew Langton

Andrew joined us in 2018 as an Applications Engineer. He gained his HNC in Building Studies whilst working for a leading Architectural Practice in the midlands. For 15 years prior to joining us, he was a CAD Manager/IT Support Technician working closely with the IT manager. This unique role and technical background enabled Andrew to balance the requirements of Information Systems, CAD Management, Architects and Technicians. His experience in Software Licensing, Compliance and Deployment Strategies in both Physical Workstation and Virtual Machine environments help him to support our partners through the decision making process.