Severn Trent's Journey Towards Digital Transformation

Severn Trent Water, one of the UK’s largest regulated water and sewage companies, is at the forefront of transforming the water industry. Serving approximately 4.6 million customers, they face the challenge of delivering clean water and managing wastewater in a highly regulated environment while prioritising sustainability and efficiency. Central to their strategy is their commitment to achieving carbon neutrality by 2030—two decades ahead of the industry target.

To support their ambitious goals, Severn Trent embarked on a digital transformation journey, partnering with Autodesk and Symetri to integrate a suite of cutting-edge tools, including Autodesk Construction Cloud (ACC), AutoCAD, Civil 3D, and Revit. These tools have revolutionised how Severn Trent manages infrastructure projects, enhancing collaboration and operational efficiency across their complex supply chain.

A Unified Approach to Digital Transformation

“The implementation of Autodesk Construction Cloud has been instrumental in our transformation,” says Nitesh Alagh, Business Lead for Digital Engineering, Sustainability, and Emerging Tech at Severn Trent. “It provides a single source of truth for project data, improving communication across teams and reducing inefficiencies.”

This platform has enabled Severn Trent to handle a fourfold increase in infrastructure spending during AMP8 without requiring additional resources, demonstrating the power of automation and integrated workflows.

Tailored Solutions for Industry-Specific Needs

Working closely with Symetri, Severn Trent has gone beyond deploying off-the-shelf solutions, benefiting from bespoke training, consultancy, and API development. Symetri’s expertise has enabled seamless integration of Autodesk tools, creating a digital ecosystem where information flows freely between platforms.

“Symetri’s support goes beyond product procurement,” adds Nitesh. “Their consultancy ensures the solutions are tailored to our needs, from developing custom APIs to integrating advanced tools like PowerBI for real-time reporting. This partnership has been critical to achieving our digital transformation goals.”

Empowering the Workforce

Recognising that technology is only as effective as the people using it, Severn Trent has invested in extensive training for their workforce. Through Symetri’s customised e-learning programmes and hands-on sessions, employees have gained the skills needed to maximise the potential of Autodesk tools.

“This training has not only empowered our teams but also ensured that our workflows remain uninterrupted as we adopt new technologies,” explains Nitesh. “It’s a continuous process that ensures we stay ahead of industry demands.”

Driving Innovation and Sustainability

With tools like Civil 3D, Revit, and InfoWorks ICM, Severn Trent is optimising site planning, modelling complex water systems, and enhancing resilience against climate change. These innovations have allowed the company to identify environmental risks early in project lifecycles, ensuring compliance with sustainability goals.

Looking ahead, Severn Trent plans to scale its use of ACC, integrate additional Autodesk tools like Fusion 360 and Inventor, and explore advanced asset management solutions to maintain accurate infrastructure records.

“We see Symetri as a trusted partner, not just for implementation but also for driving innovation through custom solutions,” Nitesh concludes. “This partnership ensures we’re ready for the future challenges of the water industry.”

Transforming the Water Industry Together

Through collaboration with Autodesk and Symetri, Severn Trent has positioned itself as a leader in digital transformation, demonstrating how technology can drive sustainability, efficiency, and operational excellence. This forward-thinking approach ensures Severn Trent is ready to meet the demands of today while paving the way for a sustainable future.