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November 2017

Windows Creator Update Problem

Issues installing windows creator

At Symetri we are always striving to provide the best possible service to our customers. 

It has come to our attention, that a recent windows update (KB4041676, KB4041691, KB4041681 & Creator Update) can cause major problems with your Autodesk Software.
This will only effect you if the Vault server is installed on a normal windows 10 machine.

It is Symetri’s advice that you DO NOT INSTALL these updates in any circumstances until Autodesk release a patch to fix these issues.  It is also a good idea to take a manual backup of your vault, just in case these updates are applied automatically.  

Without a valid backup, Symetri will be unable to get your data back.

If you need more information, please contact your local Symetri Support Team