Have questions? Complete the form below and we'll contact you as soon as we can!

Log your support case

Information how to get in touch with our support as an existing support agreement customer.

 Support Portal login


 0191 22 33 566  Email support case  Request call back

 Remote connection


Please note:
In ensuring Symetri continues to challenge people to work smarter, we are continuously investing in our employees to allow us to deliver exceptional quality and service to our customers. As part of this investment, Symetri UK team will be attending off-site training on the 7th & 8th March so you will experience a delay in answering support calls. We appreciate your understanding in this matter.r.

1. Log your support request via Symetri Customer Portal

2. To raise a Case via email, please use the following address:

3. To raise a Case by Telephone, please call the following number: 0191 22 33 566

Do you have a support agreement, but no log-in to the portal? Receive login credentials here

Establish connection with Symetri HelpDesk.

   Remote connection

If your company doesn't have a support agreement with Symetri yet, please see more information here


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Are you unhappy for the service you received?  

Escalate a support case.


Cecilia Hermansson,
Cecilia Hermansson Phone+46 21 17 25 55